Abstract

ABSTRACT: Objective: It is aimed to determine the professionalism and communication skills in medical education by 360-degree evaluation method. Method: 360-degree evaluation method was used in the study. For the intern doctors who were practicing internship in Department of Emergency Medicine, 360-degree evaluation method was used to evaluate intern doctor from team member, peers and patients. 837 questionnaires were analyzed. Questionnaires were given in closed envelopes and withdrawn. Results: When data obtained in the study was analyzed, the average score of intern doctors for professionalism and communication skills; for faculty members=4,29, for residents=4,63, for nurses=4,05, for secretaries=3,81, for paramedics=4,19, for patients=4,38 and peer intern doctors=4,57 it was found (Lowest=1, Highest=5). The groups with the highest scores of intern doctors were residents and peer intern doctors. The groups with the lowest scores are secretaries, nurses and paramedics. There was a positive moderate correlation between the scores of the “resident” and “nurses” given to intern doctors (r=0,515; p=0,003). Between “resident” and “peer intern doctors” a strong positive correlation the scores they gave to intern doctors were found (r=0,620; p=0,000). There was a positive moderate correlation between the scores given by the “nurses” and “secretaries” to intern doctors (r=0,595; p=0,000). A positive moderate correlation was found between the scores given by the “nurses” and “paramedics” to intern doctors (r=0,431; p=0,016). Conclusion: According to the results of the study, it was seen that intern doctors showed professional behaviors at a satisfactory level and that communication with both health care team members and patients was good.

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