Integrating Business Intelligence and Knowledge Management to Influence Organizational Innovation Process
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 6
Abstract
Business innovations yields better results for a business if “Business Intelligence” is successfully integrated with “Knowledge Management”. The purpose of this study is to identify the best way of integrating “Business Intelligence” and “Knowledge Management” in influencing Organizational Innovation Process. Literature review of the study reveals that, both “Knowledge Management” and business integration are significant elements that greatly contribute to the business culture of an organization. Previous studies on the subject also reveal that business integration and “Knowledge Management” work hand in hand in bringing innovation to the business thus making the business unique in its operations. Qualitative research methods are used in the study, this involves use of questionnaires and structured interview questions to a number of organizations in the Middle East especially amongst senior management. From the findings of the study, senior managers encourage innovation in its employees. Integration of “Knowledge Management” in organization in UAE affect the business culture, the technical infrastructure, level of support offered by the management, reward and compensation policies, the decision-making process, management and financial, human and technical resources, and customer satisfaction levels. Middle East companies are increasingly becoming competitive because of data mining in intelligence and “Knowledge Management” that help in the adoption of rightful strategies. This study recommends that the future research finds a means to educate employees on innovation and the contribution of the integration of KM and BI. With sufficient training, the researcher will be in a position to acquire more information from the employees.
Authors and Affiliations
Radwan Choughri
Keywords
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- EP ID EP411671
- DOI 10.9790/487X-2006048286.
- Views 43
- Downloads 0
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