Multichannel Contact Center Journal title: International Journal of Research in Computer and Communication Technology Authors: Priya K. Ithape, Dr. Prof. Anil S. Hiwale Subject(s): Computer and Information Science, Telecommunications
Multichannel Contact Center Performance Analysis Journal title: International Journal of Research in Computer and Communication Technology Authors: Priya K. Ithape, Dr. Prof. Anil S. Hiwale Subject(s): Computer and Information Science, Telecommunications
Classifying Variables with Cluster Analysis when Measuring Quality of Services in Contact Centers Journal title: Central European Review of Economics and Finance Authors: Aleksander Lotko Subject(s):
Classifying Customers According to NPS Index: Cluster Analysis for Contact Center Services Journal title: Central European Review of Economics and Finance Authors: Aleksander Lotko Subject(s):
Identyfikacja i analiza kluczowych czynników wspierających ideę work-life balance wśród pracowników działu obsługi klienta firmy ACN Journal title: Debiuty Naukowe Studentów Wyższej Szkoły Bankowej Authors: Weronika Komorowicz Subject(s):
Identification and analysis of key factors supporting the idea of Work-Life Balance among customer service representatives of ACN Journal title: Debiuty Naukowe Studentów Wyższej Szkoły Bankowej Authors: Weronika Komorowicz Subject(s):
MODERNIZATION OF THE NATIONAL BANKING MARKET AS A STRATEGIC GUIDELINE OF DEVELOPMENT (FOR EXAMPLE, PJSC "STATE SAVINGS BANK OF UKRAINE") Journal title: Міжнародний науковий журнал "Інтернаука". Серія: "Економічні науки" Authors: Lyudmila Zveruk, Valery Rybachuk Subject(s):
ANALYSIS OF PROVIDING INFORMATION PUBLIC ADDRESS Journal title: Економіка та суспільство Authors: С.С. Палагута Subject(s):
Factores que influyen en la satisfacción laboral de colaboradores de un Contact Center en el confinamiento por la pandemia del covid-19 en el teletrabajo: caso Medellín, Colombia Journal title: Revista CIES Authors: Marta Nancy Mesa Blandón, Verónica Ochoa Cardona, Sara Manuela Álvarez Monsalve, Paula Andrea Rodríg... Subject(s): Business Administration, Marketing, Management Science
