Taming the Information Beast: Content Customization and Its Impact on Media Enjoyment for Online Consumers Journal title: Online Journal of Communication and Media Technologies Authors: Laura F. Bright| Texas Christian University, USA Subject(s): Data Communication and Networks, Technology and Design Education, Development Studies
EFFECTS OF DISTRIBUTIVE JUSTICE COMPLAINTS RESOLUTION STRATEGIES ON CUSTOMER SATISFACTION IN KENYA’S BANKING INDUSTRY Journal title: European Journal of Business and Social Sciences Authors: Joel Chepkwony| School of Business and Economics, Moi University, Eldoret, Kenya, Michael Kirwa Kori... Subject(s): Economics, Management Science
CUSTOMER RETENTION IN THE GHANAIAN MOBILE TELECOMMUNICATION INDUSTRY Journal title: European Journal of Business and Social Sciences Authors: Chosniel Elikem Ocloo| Department of Marketing, Accra Polytechnic, P.O. Box GP 561, Accra, Ghana Tel... Subject(s): Economics, Management Science
PENETRATION PRICING STRATEGY AND PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN KENYA Journal title: European Journal of Business and Social Sciences Authors: Antony Sije| Department of Commerce and Economic Studies Jomo Kenyatta University of Agriculture and... Subject(s): Economics, Management Science
THE IMPACT OF CRM CAPABILITY DIMENSIONS ON ORGANIZATIONAL PERFORMANCE Journal title: European Journal of Business and Social Sciences Authors: Manal ElKordy| Assistant Professor Business Administration Department Faculty of Commerce Alexandria... Subject(s): Economics, Management Science
THE IMPACT OF IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT IN UMNIAH MOBILE COMPANY JORDAN Journal title: European Journal of Business and Social Sciences Authors: Dr.Odai Falah Mohammad ALghaswyneh| Assistant Professor, Marketing Department College of Business Ad... Subject(s): Economics, Management Science
DEVELOPING THE MODEL OF CRM AND QFD IN THE BANKING INDUSTRY BY CUSTOMER PARTICIPATION IN SERVICE DELIVERY Journal title: European Journal of Business and Social Sciences Authors: Mohammad Ali Afshar Kazemi| Department of Economics and Management , Science and Research Branch, Is... Subject(s): Economics, Management Science
ANALYSIS OF ELECTRONIC BANKING AND CUSTOMER SATISFACTION IN NIGERIA Journal title: European Journal of Business and Social Sciences Authors: Ogunlowore Akindele John| Department of Accounting and Finance, Bells University of Technology, Ota... Subject(s): Economics, Management Science
AN ANALYSIS ON CUSTOMERS’ SATISFACTION TOWARDS INTERNET SERVICE PROVIDERS Journal title: European Journal of Business and Social Sciences Authors: Dr. B. Sumathisri| AP3, Department of Commerce and Management Studies, Srinivasa Ramanujan Centre, S... Subject(s): Economics, Management Science
IMPEDIMENTS TO E-BANKING SERVICES MARKETING IN DEVELOPING ECONOMIES – A CASE STUDY OF NIGERIAN BANKS Journal title: European Journal of Business and Social Sciences Authors: Dr. Agwu M. Edwin PhD, MSc, MBA, BSc (Hons), NCE, MCMI, MIfL, AMNIM| Senior Lecturer in Strategic Ma... Subject(s): Economics, Management Science
A STUDY IN TURKEY ON CUSTOMER SATISFACTION FOR INTERNAL/EXTERNAL CUSTOMERS AT THE AIRWAY TRANSPORT Journal title: European Journal of Business and Social Sciences Authors: Sefer GÜMÜŞ| (Corresponding Author) Assistant Professor at Beykent University Beykent University, Fa... Subject(s): Economics, Management Science
THE BOSMU MODEL: A DECISION SUPPORT SYSTEM TO CLASSIFY THE BEHAVIOR OF SOCIAL MEDIA USER Journal title: European Journal of Business and Social Sciences Authors: Michele Scalera| Dept of informatics, University of Bari, via E. Orabona 4, 70125 Bari Italy, Christ... Subject(s): Economics, Management Science
EVALUATION OF CUSTOMER SERVICE AND RETENTION; A COMPARATIVE ANALYSIS OF TELECOMMUNICATION SERVICE PROVIDERS Journal title: European Journal of Business and Social Sciences Authors: Ogunnaike, Olaleke Oluseye (Ph.D)| Business, Entrepreneurship and Innovation Research Cluster Depart... Subject(s): Economics, Management Science
THE IMPORTANCE OF CREATING CUSTOMER RELATIONSHIPS IN THE SERVICE ENCOUNTER Journal title: European Journal of Business and Social Sciences Authors: Phd. Andreea Laura Căruntu| Marketing Faculty,Bucharest Universityof Economic Studies 1Decembrie 191... Subject(s): Economics, Management Science
FACTORS AFFECTING UTILIZATION OF MOBILE BANKING IN SELECTED BANKS IN THIKA TOWN, KENYA Journal title: European Journal of Business and Social Sciences Authors: Rebecca Ndinda Wakungi| School of Business, Kenyatta University Correspondence Email: wakungi123@gma... Subject(s): Economics, Management Science
