MOBILE APPLICATIONS IN THE BANKING SECTOR
Journal Title: Nowoczesne systemy zarządzania - Year 2015, Vol 10, Issue 1
Abstract
The rapid development of information and communication technologies caused that banks have begun to introduce products that utilize and are based on these technologies. Mobile devices have become an integral part of everyday life for many bank customers. 76% of users claim that they always have a smartphone with them. Therefore it became natural for banks to introduce mobile banking applications. The article presents the distinction between online banking, electronic and mobile, proving that’ mobile application has become the current standard in the Polish banking sector. The undertaken research proved that users of mobile applications are still concerned about the safety of their funds resulting in their low utilization.
Authors and Affiliations
Celina SOŁEK-BOROWSKA, Izabela Mazurek
Keywords
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