Revista Competência

Revista Competência

Basic info

  • Publisher: Senac-RS
  • Country of publisher: brazil
  • Date added to EuroPub: 2020/Feb/10

Subject and more

  • LCC Subject Category: Education, Fashion, Management, Communication, Recreation and Leisure
  • Publisher's keywords: Education, Fashion, Management and Business, Communication and Information, Hospitality and Leisure
  • Language of fulltext: portuguese, spanish, catalan, english

Publication charges

  • Article Processing Charges (APCs): No
  • Submission charges: No
  • Waiver policy for charges? No

Editorial information

Open access & licensing

  • Type of License: CC BY-NC-ND
  • License terms
  • Open Access Statement: Yes
  • Year open access content began: 2008
  • Does the author retain unrestricted copyright? True
  • Does the author retain publishing rights? False

Best practice polices

  • Permanent article identifier: DOI
  • Content digitally archived in: Other
  • Deposit policy registered in: None

This journal has '225' articles

O design de joias e a qualidade: diferenciais competitivos para as organizações joalheiras

O design de joias e a qualidade: diferenciais competitivos para as organizações joalheiras

Authors: Maria da Graça Portela Lisbôa Leoni Pentiado Godoy Taiane Rodrigues Elesbão
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Abstract

This paper is a theoretical reflection that relates quality and design in the production of jewelry, emphasizing this as a differential competitive element in the jewelry market. Much more than beautification of a product, design can be conceptualized as the excellence of the quality process, which involves all the attributes of the product. Using design in the production of jewelry, we wish to create products having a cultural reference, in order to acquire identity so that they are assimilated by the consumer. This work discusses issues related to the elaboration process of a product from the perspective of quality, aiming to satisfy the consumer. It follows that design can be considered a synonym for continuous improvement.

Keywords: Design. Jewelry. Quality.
PARA FORMAR JARDINEIROS PARA CUIDAR DO PLANETA

PARA FORMAR JARDINEIROS PARA CUIDAR DO PLANETA

Authors: Attico Chassot
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Abstract

El Planeta está en crisis. Debemos cuidarlo, aceptemos o no la hipótesis Gaia de Lovelock. Se parte de la utopía que los profesores de cualquier nivel de educación y, en cualquier área del conocimiento, pueden / deben, en sus clases, ser formadores de jardineros para cuidar el Planeta - una metáfora para mujeres y hombres que participan en la alfabetización científica. Se enumeran algunos aspectos que pueden facilitar esto: la preocupación sobre las plantaciones de eucaliptos, llamando de florestas a los desiertos verdes; los Créditos de Carbono cuales indulgencias verdes; agricultores que conservan las semillas de maíz original; el uso de organismos genéticamente modificados; el llamado de atención sobre el engaño de ciertos comerciales; la seducción por la neopatía; el cuidado con los desperdicios y, finalmente, la acción más grande y más precisa para el medio ambiente: acciones para reducir el hambre.

Keywords: Hipotésis Gaia. Repoblación Florestal. Créditos de Carbono. Neopatia. Reducción del Hambre.
Reconfiguração de Ambientes Virtualizados

Reconfiguração de Ambientes Virtualizados

Authors: Avelino Francisco Zorzo Ana T. Winck Elder Macedo Rodrigues Leandro Teodoro Costa Duncan Dubugrás Ruiz
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Abstract

This work proposes a strategy to dynamically allocate resources on virtualized environments. This allocation is based on Service Level Agreements (SLAs) and uses data mining algorithms executed over a set of results generated by benchmarks. The data mining algorithms produce a predictive model that indicates, from the current virtual machines configuration, the best set of parameters to be changed in order to improve the performance of the whole virtualized system. This paper also presents a subsystem that uses the predictive model and the SLAs to reconfigure the virtualized environment.

Keywords: Service Level Agreement. Virtual Machines. Xen.
RELENDO PAULO FREIRE NA EJA: MEDIAÇÕES COTIDIANAS

RELENDO PAULO FREIRE NA EJA: MEDIAÇÕES COTIDIANAS

Authors: Adriana R. Sanceverino Losso
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Abstract

Este estudio revela parte de la trayectoria seguida en la investigación de doctorado en educación, sobre la mediación como categoría pedagógica combinada con el campo de actuación docente de la educación de jóvenes y adultos (EJA). Se basa en la práctica docente en la formación y coordinación de la educación de los jóvenes y adultos en la red municipal de enseñanza de Santa Catarina – Brasil. Contribuye al descubrimiento de algunas pautas de reflexión y de acción que favorecen el auxilio a los profesores de la educación de adultos para que establezcan más solidez en sus planteamientos teóricos y metodológicos, así como subsidiar más conscientemente la política de su práctica. Hasta donde se dirigió el trabajo de investigación, ya se puede ver que, sin una comprensión de la constitución de la realidad concreta del ser social en todos sus elementos y cómo se articula en este contexto, es imposible entender las mediaciones.

Keywords: Mediación. Práctica Educativa. Educación de Jóvenes y Adultos. Pedagogía Freireana.
UMA ANÁLISE DOS CURRÍCULOS DE ADMINISTRAÇÃO EM EAD NO BRASIL: CURRÍCULO INSTRUCIONAL E HUMANÍSTICO

UMA ANÁLISE DOS CURRÍCULOS DE ADMINISTRAÇÃO EM EAD NO BRASIL: CURRÍCULO INSTRUCIONAL E HUMANÍSTICO

Authors: Sandro Coelho Moreira Pinto Luana Rebeca Matos Lins Andrade
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Abstract

En el documento se propone abordar la contradicción entre el contenido de instrucción y el contenido humanista en el curso de Administración en Enseñanza Dirigida, como se expone al principio. En la segunda etapa se refiere al marco metodológico utilizado. El carácter dialéctico de este artículo surge con la exposición de los autores que sostienen la prevalencia de contenidos de instrucción y de los autores que optan por la primacía a los contenido humanista, en el marco teórico seleccionado. A continuación se presenta un estudio de los planes de cursos de Administración en la Enseñanza Dirigida de cuatro instituciones de educación superior de Brasil, que denota el gran predominio de las asignaturas de Instrucción sobre las de carácter de Humanidades. Continuando, los datos actuales son analizados y comparados con las ideas centrales contenidas en el marco teórico presentado. Por último, los autores muestran que el artículo ha cumplido los objetivos propuestos y concluyen que es necesario buscar el equilibrio entre los planes de estudios actuales o la redistribución de funciones entre la escuela de formación profesional y la educación superior.

Keywords: Plan de Estudios de Instrucción. Plan de Estudios Humanista. Educación. Enseñanza Dirigida. Contenidos.
A CONSTRUÇÃO DE NOVOS LOCUS DE ENSINO E APRENDIZAGEM EM UM CURSO DE PEDAGOGIA NA MODALIDADE DE EDUCAÇÃO A DISTÂNCIA

A CONSTRUÇÃO DE NOVOS LOCUS DE ENSINO E APRENDIZAGEM EM UM CURSO DE PEDAGOGIA NA MODALIDADE DE EDUCAÇÃO A DISTÂNCIA

Authors: Waléria Fortes de Oliveira*
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Abstract

Th is article presents an experience lived as a student of the Course of Pedagogy in the modality of Distance Learning, in which participants discussed the collective construction of knowledge that occurred in a virtual learning environment, changing, signifi cantly, our traditional practices and transforming the roles of tutors, teachers and students into subjects, authors and actors of the educational processes.

Keywords: Tutoring. Virtual Teacher and Student. Collaborative Learning.
A INTERNACIONALIZAÇÃO DAS CHURRASCARIAS BRASILEIRAS: UMA ANÁLISE SOBRE O AMBIENTE DE EXPERIÊNCIA

A INTERNACIONALIZAÇÃO DAS CHURRASCARIAS BRASILEIRAS: UMA ANÁLISE SOBRE O AMBIENTE DE EXPERIÊNCIA

Authors: Elimar Kröner Teixeira Yeda Swirski de Souza
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Abstract

Th is study aims to contribute with the understanding of factors that encourage or limit the inclusion of Brazilian companies in international markets, particularly those with features of experience of environment. Th e focus is on the phenomenon of integration and rapid international expansion of steak houses with a Brazilian origin and style. Th erefore, the case study of Fogo de Chão, a steak house that opened branches in the United states, was adopted as a research strategy. Th rough the case investigated, this study examines a proposition: the marketing strategies adopted by experience of environment, such as atmosphere, the senses, smells, lighting, music, communication, color, spatial arrangement, theatrical metaphor and the people involved can explain a successful experience in the process of internationalization of a steak house from Brazil.

Keywords: Environment. Experience. Internationalization and Services.
ANTROPOLOGIA NA PESQUISA DE TENDÊNCIAS

ANTROPOLOGIA NA PESQUISA DE TENDÊNCIAS

Authors: Julia Isoppo Picoli
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Abstract

Th e development of products is increasingly dependent on successfully linking coolhunting and anthropology. Th is link provides reliable theoretical support in the elaboration and interpretation of tendencies. By knowing these tendencies as well as the attitudes and desires of their consumers, companies can develop their products as to maximize acceptance. For tackling a new issue, the present article focuses on the coolhunting practices and also awakes a refl ection on the importance of an ethnographic approach in trend research. Th is approach proves itself a fundamental support to the methodology of coolhunters due to the dependable conclusions they can reach.

Keywords: Coolhunting. Anthropology. Trends.
AS JOIAS DA IDADE DOS METAIS

AS JOIAS DA IDADE DOS METAIS

Authors: Caroline Horvath Staggemeier Analice Bragança Crisóstomo Edir Lúcia Bisognin Maria da Graça Portela Lisbôa Marloá Eggres Krebs Taiane Rodrigues E...
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Abstract

La moda contemporánea procura reinventarse en la vestimenta y en el uso de adornos, desde la Edad de los Metales. Durante este período se obtuvo un gran avance en la técnica utilizada en metales como el cobre, bronce, oro, plata, hierro y en el estilo artístico de las joyas creadas. Este estudio muestra la riqueza de detalles y ensayos artísticos en la fabricación de los adornos creados para confeccionar la indumentaria desde la época más lejana de la Edad de los Metales, lo que se puede observar en los alfi leres de metal usados para unir las prendas. El mismo gusto se extendía a todos utilitarios creados con arte y técnica, dejando a la contemporaneidad muchos de esos quehaceres que acompañaron la moda en diferentes épocas, estilos y culturas. Este trabajo relata la importancia y la fascinación que los metales ejercían sobre el hombre, y que todavía inspiran la creación y el uso de las joyas de nuestros días.

Keywords: Moda. Edad de los Metales. Joyas.
FORMAS DE CONTRATAÇÃO NO SETOR DE GOVERNANÇA NA REDE HOTELEIRA DE PORTO ALEGRE

FORMAS DE CONTRATAÇÃO NO SETOR DE GOVERNANÇA NA REDE HOTELEIRA DE PORTO ALEGRE

Authors: Luiz Alonso de Oliveira Blanco Carolina Wiedemann Chaves
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Abstract

Th is article aims to examine hiring practices concerning housekeeping personnel in hotels in Porto Alegre. Th e research was carried out at hotels classifi ed as very comfortable, comfortable, and medium comfort according to Guia 4 Rodas 2011. Th e survey was conducted through a questionnaire sent by email and answered by the ones in charge of the Human Resources department. Th e results made it possible it identify the strategies hotels are using when hiring employees.

Keywords: Hiring People. Hotel. Human Resources.
LÍNGUAS ESTRANGEIRAS EM SITES DE HOTÉIS DA REGIÃO SUL DO BRASIL

LÍNGUAS ESTRANGEIRAS EM SITES DE HOTÉIS DA REGIÃO SUL DO BRASIL

Authors: Clarissa Gomes Liliam Ramos da Silva
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Abstract

La globalización y el desarrollo creciente del turismo en las últimas décadas exigen que el sector de hotelería establezca canales de comunicación cada vez más prácticos, con el fi n de agilizar la contratación de prestación de servicios. Diversos medios de hospedaje divulgan sus establecimientos y servicios ofrecidos a través de sitios, uniendo tecnología e información. El acceso a sitios es universal, y eso crea la necesidad de traducción de sus contenidos para lenguas extranjeras a fi n de facilitar la búsqueda de informaciones por clientes extranjeros. De esta manera, el presente trabajo busca identifi car la existencia de traducción en lenguas extranjeras en los sitios de hoteles de categoría Confortable y Medio Confort de la región Sur de Brasil, poniendo en relieve la importancia de la presencia de informaciones en otros idiomas en los mismos.

Keywords: Hospitalidad. Hotelería. Comunicación. Lenguas Extranjeras. Sitio.
O CURSO DE ESPECIALIZAÇÃO EM DOCÊNCIA PARA A EDUCAÇÃO PROFISSIONAL: INOVANDO PARA FORMAR, FORMANDO PARA INOVAR

O CURSO DE ESPECIALIZAÇÃO EM DOCÊNCIA PARA A EDUCAÇÃO PROFISSIONAL: INOVANDO PARA FORMAR, FORMANDO PARA INOVAR

Authors: Cláudia Zank Marcia Paul Waquil Aline Bizello Carmen Angela Straliotto de Andrade Rivka Majdenbaum
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Abstract

Th e pedagogical formation of teachers that work at Technical Professional Education in High Schools is an obligation prescribed by law. Because of this need and in order to improve the pedagogical practice of its teachers, Senac off ers the Course of Specialization in Professional Education Teaching. Th is paper presents the scenario that motivates the organization to off er this course, built from diff erent innovative characteristics. It also discusses such characteristics, establishing relations with the students’ perceptions and off ering an early diagnosis about the course.

Keywords: Pedagogical Formation. Professional Education. Innovation.
PÓS-GRADUAÇÃO BRASILEIRA: AVALIAÇÃO COMO TRAJETÓRIA À QUALIDADE

PÓS-GRADUAÇÃO BRASILEIRA: AVALIAÇÃO COMO TRAJETÓRIA À QUALIDADE

Authors: Vera Lucia Felicetti
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Abstract

Th is paper discusses the issue of quality in Higher Education in Brazil, especially in graduate programs, presenting a brief history of the trajectory of the proposals and assessment experiences in the Brazilian graduate programs. With this trajectory is possible to identify the diff erent paths followed in order to structure National Graduate Programs. It highlights the role of CAPES to improve the National Assessment System in Graduate Programs, pointing out its relevance in policies that support research in universities, and in the distribution of scholarships for Masters and PhD. It presents Brazilian Graduate Programs, the best in the southern hemisphere, as the basis for the training of human resources essential for the development of technology and science in the country. Th e methodology used was textual analysis of bibliographic reference relevant to the topic. Th e discussions about assessment refer to a concept of formative evaluation, strengthening the social function of higher education institutions.

Keywords: Quality in Higher Education. Graduate Programs. Evaluation. Educational Policy.
RECURSOS TECNOLÓGICOS NA EDUCAÇÃO: POTENCIALIZANDO PEDAGOGOS PARA O USO DA TECNOLOGIA NA PRÁTICA EDUCATIVA

RECURSOS TECNOLÓGICOS NA EDUCAÇÃO: POTENCIALIZANDO PEDAGOGOS PARA O USO DA TECNOLOGIA NA PRÁTICA EDUCATIVA

Authors: Jocelâine Minella Boeira Fabíola Ponzoni Balzan Th iago da Silva Weingärtner
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Abstract

Th is article discusses the experience developed with students of pedagogy in the discipline of Technology Resources in Education, in a Faculty of Caxias do Sul. It examines the education of students through the integration and use of Information and Communication Technologies (ICTs) from the conception of learning based on collaboration and active participation of students, enabling the exchange of ideas in criticism and autonomy. Th e objective was focused on training students for the educational use of ICTs, aiming at a refl ective teaching practice, beyond the realm of technological resources. Its planning was based on theoretical Vygotsky (2007), Moran (2007, 2008) and Valente (1999). Th e students were challenged to interact mediated by a virtual learning environment and some educational software and applications. Th is way, they are able to apply the topics covered in the learning environment, integrating them with the virtual classroom.

Keywords: Learning. Information Technology and Communication. Virtual Learning Environment. Refl ective Teaching Practice. Technological Resources in Education.
UTILIZAÇÃO DO BPM COM FOCO NO DESEMPENHO FINANCEIRO DE UMA INSTITUIÇÃO DE SERVIÇOS SOCIAIS AUTÔNOMOS

UTILIZAÇÃO DO BPM COM FOCO NO DESEMPENHO FINANCEIRO DE UMA INSTITUIÇÃO DE SERVIÇOS SOCIAIS AUTÔNOMOS

Authors: Alexandre Ramires, Clarissa Menezes Adolfo Vanti
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Abstract

Th e contribution of Information Technology (IT) in organizational activities has increased. Th e focus on machines and other media, gave way to software and systems, particularly those used for decision support. From the business standpoint, IT is currently linked to the eff ectiveness of results and also to organizational performance. In perspective to facilitate the analysis of performance, especially in fi nancial performance is that this work is structured. Th rough a vision of an integrated company, we attempted to use the methodology of Business Performance Management (BPM) to promote a change in a departmental vision for a focus on processes. Th e application of this methodology was based of Institutional Th eory in an entity of Autonomous Social Services (SSA), Senac-RS. Th erefore, this article intends to answer the following question problem: how to use the BPM can contribute to improved fi nancial performance on an independent social services institution (SSA)? As a result, we could see an analysis of fi nancial performance more accurately, effi ciently and quickly. Moreover, the deployment of the strategy in dealing with tactical sliders allowed deviations of negative results before they could impact the fi nancial performance as a whole.

Keywords: Business Performance Management. Financial Performance. Governance. Institution of Autonomous Social Services.

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